STREET RIDE

Privacy Policy

This Privacy Policy is applicable from January 1, 2024.

Head office and contact

Street Ride, a company whose head office is located Rue de l’Escadron 6, 1040 Etterbeek and registered in Belgium under the number 0802.097.651 (hereinafter “Street Ride”) is responsible for the processing of your personal data on the streetride.be website.

Your data is processed in accordance with applicable data protection legislation, including Regulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free processing of this data (GDPR).

For any questions relating to your data or the exercise of your rights, you can contact us by e-mail at the following address: info@streetride.be

Why do we use your data?

Your personal data is collected for the following purposes:

  • Offer you the services of the website.
  • Collect anonymous data about visitors.
  • Manage the technical aspects of the website.

Your data is not:

  • Used for direct marketing purposes unless expressly requested by you.
  • Sold to a third party.

We are able to store cookies on your computer, tablet or smartphone. These cookies help us remember your preferences when you use our website. Please see our Cookie Policy for more information.

Some data may also be collected without being stored in cookies. This is the following data:

  • the TCP/IP address.
  • the type and version of your navigation system.
  • the last page you visited on the Internet.

This data is transmitted to Google Analytics and helps us monitor our server load and general website traffic to improve your experience.

Your personal data will be treated as strictly confidential and will not be communicated to third parties or used for direct marketing purposes other than those of Street Ride, unless we have obtained your prior explicit consent (“opt-in”) for such use.

In certain cases, we may communicate some of your data to third parties:

  • In order to grant you a credit limit, we will transmit your company number to certain credit rating companies to check your creditworthiness as required by law.
  • Only with your explicit consent (“opt-in”), to send you information about our products. In these cases, Street Ride’s commercial partners guarantee that they have actually received authorization to communicate this personal data.

You can withdraw your consent at any time by sending an e-mail to info@streetride.be

Conservation of your data

We will not store your data forever. After three years of inactivity, we will be obliged to delete your data from all our systems.

In the case mentioned above (“serious breach”) all data will be retained for as long as necessary for this purpose.

Right of access and rectification

You have the right to consult your personal data at any time and to rectify or modify your data by sending an e-mail to info@streetride.be or by post to the following address: Rue de l’Escadron 6, 1040 Etterbeek, Belgium. Please attach a copy of your ID card so that we can verify your identity.

You have the right to choose whether or not you communicate your personal data. However, you should be aware that certain services may be refused if you do not complete your personal data on the registration form. You should also know that you are solely responsible for the accuracy of the data you provide.

Right of access and rectification

You have the right to object to the processing of your personal data if you have serious and legitimate reasons to do so. You can exercise your right by sending an e-mail to info@streetride.be. However, you cannot object to the processing of personal data to the extent that this processing is essential to enable us to comply with our contractual obligations.

Export right

You can request the export of all your data in a standard format.

Security and Privacy

We have developed technically appropriate security measures to prevent destruction, loss, counterfeiting, modification, prohibited access and unintentional communication to third parties as well as any other unauthorized processing of the personal data collected. We will not be liable for direct or indirect damage resulting from fault or illicit use of personal data by a third party.

We remind you that the website may include links, hyperlinks or references to other websites which are not controlled or managed by us and to which this Privacy Policy and Cookie Policy does not apply. not. We will not be held responsible for the content of these websites, nor for the offers, products and services offered by these sites. We advise you to carefully read the privacy policies of each website you visit, especially as these policies may differ from this Privacy Policy and Cookie Policy.

Street Ride does not use cookies for purposes other than those listed in this policy. By using our website, you accept that cookies may be placed on your computer or on your device offering internet access.

What is a cookie?

A cookie is a small amount of information that is downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the Street Ride website, including necessary, functional, performance and targeting cookies.

Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as username and region selection). This means that you do not need to re-enter this information each time you return to the site or navigate from one page to another.

Cookies also provide information about how visitors use the website, for example whether it is their first visit or whether they are repeat visitors. We use this information to improve the browsing experience for all of our users.

What cookies are used and why?

Some cookies are necessary to allow you to browse our website, to use its features and to access certain secure areas. The use of these cookies is essential to the functioning of the website, and we do not use these cookies to collect personal information about you. For example, we use user input cookies for the duration of a session to track a user’s input as they complete forms on multiple pages.

We also use functional cookies to remember choices you have made or information you have provided, such as your username, language, or region. This allows us to personalize your experience on our website specifically based on your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to use the “remember me” function) to allow users to identify themselves when of their subsequent visits or to access authorized content on several pages. The functional cookies we use include:

  • User-centric security cookies to detect authentication abuses for a limited persistent duration, such as failed login attempts. These cookies are set for the specific task of improving the security of the service.
  • The media playback session cookies (flash cookies) are used for the duration of a session to record technical data necessary for playing video or audio content (for example: image quality, network link speed, and update settings). hidden).
  • Load balancing session cookies are used for the duration of the session to identify the same server in the pool to allow the load balancer to redirect user requests appropriately.
  • Persistent user interface personalization cookies are used to store a user’s preference for a service across multiple pages.

User experience is fundamental to Street Ride and we use many tools to help us improve our website. To this end, we use performance cookies to collect information about how and how often you use our website. These cookies only collect information for statistical purposes and do not collect any information that could identify you personally.

However, because these cookies are not strictly necessary for the use of our website, we need your consent to use them. The performance cookies we use include:

  • Proprietary analytics cookies – We use these cookies to estimate the number of unique visitors, to improve our website and to detect the most searched words in search engines leading to a web page. These cookies are not used to target you with online marketing. We use these cookies to learn how our website performs and to make relevant improvements to improve your browsing experience.
  • We also use Google Analytics and other third-party analytics providers to help us measure how users interact with content on our website. These cookies “remember” our users’ actions on previous pages and how they interact with the website. For more information about Google Analytics, visit the Google information page. For instructions on how to opt out of Google Analytics, see below.

Targeting cookies are used on our website to personalize marketing to you and your interests and to provide you with a more personalized service in the future. These cookies remember your previous visit to our website and we may share this information with third parties, such as advertisers. Although these cookies may track your visits to our website and other sites, they generally cannot identify you personally. Without these cookies, the advertisements you see may be less relevant and less interesting to you. We do not use third-party advertising cookies.

Finally, social plugin tracking cookies are used by many social networks that have “social plugin modules”. We integrate these modules into our platform to offer services that can be considered “explicitly requested” by our users. However, your consent is required because some third-party social plugin tracking cookies are used for purposes such as behavioral advertising, analytics and/or market research.

How long will cookies stay on my computer or mobile device?

The length of time a cookie stays on your computer or mobile device varies depending on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most cookies we use are persistent and will expire between 90 days and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.

How to control cookies?

You can control and manage cookies in several ways. Please remember that removing or blocking cookies may negatively affect your user experience and parts of our website may no longer be accessible in their entirety.

Most browsers accept cookies automatically, but you can choose whether or not to accept cookies from your browser settings, often located in your browser’s “Tools” or “Preferences” menu. More information on how to change your browser settings or block, manage or filter cookies can be found in your browser’s help file or on this Wikipedia page.

You can opt out of personalized ads by visiting: Advertising Preferences Manager

To opt out of Google Analytics: Google Analytics Opt-out Browser Add-on

If you use our website without requesting your withdrawal, this means that you understand and accept the collection of data so that advertisements are sent to you.